Montecarlo Department Vacations & Trips from $190

It took a while to figure out how to work the shower. Once we did, we never got water warm enough to actually shower under. The hotel is okay and the staff were all good. But no hot water in the shower (regardless of time of day) is not okay.

We, 4 friends had great time at Gran Melia hotel. The service was great and staff was very friendly. Ordered a half board package, which including dinner and breakfast. The food quality and service were great.

my only major complaint was that all the food was bland, absolutely everything. Otherwise, there’s nothing wrong with the place.

Stayed at Loi 2 nights in a superior room. It is difficult to find high end hotels in the Iguazu area unless you stay at the Gran Melia for double or even triple Loi's nightly rates. Do not expect luxury here. While Loi advertises as 5* it certainly is missing the qualities and details of a high end resort. It really is a 4*. As an example, there were many things broken in our superior room: blinds in bathroom, tub very worn out, lamp shades by bed crooked and loose. We complained twice to house keeping about the toilet getting clogged. Curtain loops are torn. Restaurant seats had stains... With that said, the location is beautiful and pool area with tiki bar is very nice. I wish management paid attention to details, with the right care and some refurbishing this could be a marvelous hotel given its location. Stay here if you are OK to settle for less and to receive decent accommodations without the luxury.

Excellent stay. Staff was attentive, helpful and respectful if you wanted to be left alone. Facilities are modern and our room was week equipped and very private.